Novo Genomics ensures a smooth and efficient process from order placement to results delivery:
Kit Shipment: Customers receive their test kits via a trusted logistics service.
Sample Collection & Return: Customers follow clear instructions to collect their samples and coordinate with our logistics service facilitates to return your samples to Novo Genomics for further processing.
Laboratory Analysis & Report: The samples undergo advanced processing, with results securely sent to customers via a digital platform. The standard turnaround time for results is 4 to 5 weeks from the date of sample collection.
